Logistics
Freight load-board platform for a cross-border logistics operator
A cross-border freight brokerage handling 500+ loads a week
- ProjectCustom Platform
- Duration6 months
- Team7 specialists
The challenge
Load matching was manual — dispatchers working phone, WhatsApp and email. Carriers had no self-service, and every load required 15+ operational touches from post to delivery.
Our solution
Built a custom freight load-board with a carrier self-service portal, dispatcher workflow app and integrated document management. Real-time load status flows to shippers via a customer portal.
Results
- 55%
- Faster load matching
- 3.2×
- Loads per dispatcher
- 40%
- Fewer support calls
Ready to transform your business?
Talk to our experts and find out how KAUSTYA INFOTECH can help you innovate, scale and lead in the digital era.