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Case Studies

Success stories that move businesses forward

Real projects, honest metrics. How KAUSTYA INFOTECH partners with organisations to accelerate transformation and achieve outcomes leadership cares about.

Case 01 Education CRM & Automation 10 weeks

Enterprise CRM transformation for a growing education group

A multi-campus education group with growing admission volumes

The challenge

Manual student enquiries, admissions and follow-ups were causing 4–7 day response delays. Lead tracking was fragmented across spreadsheets, WhatsApp and email, and marketing spend was being wasted on leads nobody followed up.

Our solution

We designed and shipped a centralised admissions CRM in 10 weeks. Automated WhatsApp and email nurture, counsellor task queues, real-time dashboards and campaign attribution — all in a single mobile-first platform.

Built with ReactAngularVue.jsNext.jsTypeScriptPythonJava.NET

Case 02 Manufacturing ERP & IoT 5 months

Digital business automation for a precision manufacturing firm

A precision-parts manufacturer with 4 plants and 300+ employees

The challenge

Multiple disconnected systems — Tally, Excel and custom apps — caused delays in production planning, painful reporting cycles and near-monthly inventory reconciliation. Leadership had no real-time view of margins.

Our solution

Implemented Odoo ERP with tailored inventory, production, HR and finance modules. Bidirectional integration with shop-floor OEE sensors delivered live production dashboards for plant heads and the CFO.

Built with ReactAngularVue.jsNext.jsTypeScriptPythonJava.NET

Case 03 Enterprise Services AI & Analytics 4 months

AI-powered business intelligence for a national services firm

A pan-India professional services company with 20+ branch offices

The challenge

The client held rich data across CRM, accounting and operations but had no unified view. Executive reporting took three to four days each month and was already stale by the time it arrived.

Our solution

Built a modern data warehouse with dbt-based transformations, streaming pipelines for key operational events, and an AI-powered analytics layer that surfaces anomalies and recommendations automatically.

Built with ReactAngularVue.jsNext.jsTypeScriptPythonJava.NET

Case 04 Healthcare Telemedicine Platform 7 months

HIPAA-compliant telemedicine platform for a multi-speciality hospital

A multi-speciality hospital chain serving 300k+ patients annually

The challenge

Patient demand for virtual consultations outpaced the hospital's legacy practice management system. Ad-hoc WhatsApp consults created compliance concerns, uneven billing and no persistent clinical record.

Our solution

Delivered a HIPAA-compliant telemedicine platform integrated with the existing HIS. Video consultations, e-prescriptions, integrated pathology and secure patient records — all with audit trails for compliance.

Built with ReactAngularVue.jsNext.jsTypeScriptPythonJava.NET

Case 05 Logistics Custom Platform 6 months

Freight load-board platform for a cross-border logistics operator

A cross-border freight brokerage handling 500+ loads a week

The challenge

Load matching was manual — dispatchers working phone, WhatsApp and email. Carriers had no self-service, and every load required 15+ operational touches from post to delivery.

Our solution

Built a custom freight load-board with a carrier self-service portal, dispatcher workflow app and integrated document management. Real-time load status flows to shippers via a customer portal.

Built with ReactAngularVue.jsNext.jsTypeScriptPythonJava.NET

Case 06 Government Citizen Services 9 months

Citizen services portal for a state public sector undertaking

A state-level public sector undertaking serving 8M+ citizens

The challenge

Citizens had to visit offices in person for routine services — bill payments, complaint registration, service requests. Wait times were long, staff were overwhelmed and satisfaction was falling.

Our solution

Launched a bilingual citizen services portal with mobile-first UX. Aadhaar-authenticated identity, integrated payments, WhatsApp notifications and a back-office workflow platform for internal case management.

Built with ReactAngularVue.jsNext.jsTypeScriptPythonJava.NET

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