Healthcare
HIPAA-compliant telemedicine platform for a multi-speciality hospital
A multi-speciality hospital chain serving 300k+ patients annually
- ProjectTelemedicine Platform
- Duration7 months
- Team9 specialists
The challenge
Patient demand for virtual consultations outpaced the hospital’s legacy practice management system. Ad-hoc WhatsApp consults created compliance concerns, uneven billing and no persistent clinical record.
Our solution
Delivered a HIPAA-compliant telemedicine platform integrated with the existing HIS. Video consultations, e-prescriptions, integrated pathology and secure patient records — all with audit trails for compliance.
Results
- 4×
- Increase in virtual visits
- 98%
- Patient satisfaction
- 100%
- Audit-ready trail
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