Enterprise CRM transformation for a growing education group
A multi-campus education group with growing admission volumes
The challenge
Manual student enquiries, admissions and follow-ups were causing 4–7 day response delays. Lead tracking was fragmented across spreadsheets, WhatsApp and email, and marketing spend was being wasted on leads nobody followed up.
Our solution
We designed and shipped a centralised admissions CRM in 10 weeks. Automated WhatsApp and email nurture, counsellor task queues, real-time dashboards and campaign attribution — all in a single mobile-first platform.
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